Privacy Policy

Last Updated: March 2026

1. Introduction

At REPS CARTEL, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website and use our services.

2. Information We Collect

We collect information that you provide directly to us, including:

  • Account Information: Name, email address, and profile picture (via Google OAuth).
  • Order Details: Shipping address, postal code, and purchase history.
  • Communications: Information you provide when contacting support or using our chat system.

3. Payment Processing

We use Stripe for secure payment processing.

Your credit card information is processed directly by Stripe and is never stored on our servers. Stripe's use of your personal information is governed by their Privacy Policy.

4. How We Use Your Data

We use the information we collect to:

  • Process and fulfill your orders.
  • Manage your account and provide customer support.
  • Communicate with you about orders, products, and promotions.
  • Improve our website and prevent fraudulent activities.

5. Data Sharing & Third Parties

We do not sell your personal data. We only share information with third-party services necessary for our operations, such as Stripe (Payments), Discord (Support Notifications), and Pusher (Real-time Chat).

6. Your Rights

You have the right to access, update, or delete the personal information we have on you. If you wish to exercise these rights, please contact our support team through the member portal.